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School Support Services
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Supporting the use of technology is a vital component of any organization’s technology plan. Our team is available to help in a variety of ways, including on-site or remote daily support, inventory projects, device management, server OS updates, and more in both the K-12 and small government environments.
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Substitute Technician Service
Need a substitute technician for a day or an extra set of hands for an event? Are you in the process of hiring new staff and need a temporary replacement? We can provide a technician to help you with a surge in demand or a staff vacancy.
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1:1 Technical Support
Station one of our staff members at your building help desk to support, manage, and repair student devices.
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User Account Audit
Are time and resource constraints preventing you from organizing your end-user accounts? Let us do that for you! This service can be provided on-site or remotely.
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Data Closet Cable Management
Deploy one of our staff members to assist you with your LEA’s data closet clean-up and organization efforts.
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MFA Rollout User Support
Some staff and students may need extra assistance when it comes to setting up Multi-Factor Authentication (MFA). Utilize one of our staff members to support MFA rollout and end-users.
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DRC Online Testing Support
Online testing can come with technical challenges, and any delays or barriers to students can impact their test results. Assign one of our experienced technicians to be accessible to support teachers and students.
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Software Implementation Training Support
Train one of our technicians on your LEA’s new software and deploy them to your schools to provide direct support to staff, students, and families as needed.
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Server Maintenance (OS Updates)
Let our staff complete those time-consuming but critical server OS updates. We have technicians skilled in Windows Server and Linux environments.
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Mobile Device Management (MDM)
Let us manage your MDM certificates, deploy applications to devices and upload new inventory. We have technicians that are experienced with JAMF, Google Admin Console, and Meraki MDM.
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Cradlepoint Wireless Router Rental Service
Our Cradlepoint Wireless Router Rental Service is a hassle-free solution for schools and businesses seeking reliable, high-performance connectivity on the go. Our service allows you to rent state-of-the-art Cradlepoint routers, renowned for their secure and robust wireless capabilities. Whether you're hosting an event such as a graduation ceremony, setting up a temporary office, or need a backup internet solution, our rental service provides flexibility without the commitment of a long-term purchase.